Privacy and Payment Security


PRIVACY AND SECURITY POLICY

All services provided in our store belong to and are operated by our company, Ucuzcular Gıda Mad. San. ve Tic. A.Ş., registered at the address Mısır Çarşısı İçi No:51 Eminönü/Fatih/İstanbul.

Our company may collect personal data for various purposes. Below, it is stated how and in what manner the collected personal data is gathered, and how and in what manner this data is protected.

By filling out membership information or various forms and surveys on our store, certain personal information of the members (such as name-surname, company information, telephone, address, or e-mail addresses) is collected by our store due to the nature of the business.

Our company may send campaign information, information about new products, and promotional offers to its customers and members from time to time. Our members can make all kinds of choices regarding whether or not to receive such information while becoming a member, and then this choice can be changed from the account information section after logging in, or a notification can be made via the link in the information message received.

During the approval process carried out through our store or via e-mail, personal information transmitted electronically to our store by our members will not be shared with third parties outside the purposes and scope determined by the "User Agreement" we have made with our members.

Our company records and uses the IP addresses of its members in order to identify problems related to the system and to quickly resolve any problems or disputes that may arise regarding the service provided. IP addresses can also be used to define users in a general way and to gather comprehensive demographic information.

Our company may also use the requested information for direct marketing purposes by itself or by persons in cooperation with it, outside the purposes and scope determined by the Membership Agreement. Personal information may also be used to contact the user when necessary. Information requested by our company or provided by the user, or information related to transactions made through our store, may be used by our company and persons in cooperation with it for various statistical evaluations, database creation, and market research, without disclosing the identity of our members, even outside the purposes and scope determined by the "Membership Agreement".

Our company undertakes to keep confidential information strictly private and confidential, to consider this as a confidentiality obligation, and to take all necessary measures and show due diligence to ensure and maintain confidentiality, to prevent all or any part of the confidential information from entering the public domain or its unauthorized use or disclosure to a third party.

 

CREDIT CARD SECURITY

 

Our company prioritizes the security of credit card holders who shop from our shopping sites. Your credit card information is never stored in our system.

 

There are two things you should pay attention to in order to understand that you are on a secure site when you enter the transaction process. One of them is a key or lock icon located at the bottom line of your browser. This indicates that you are on a secure web page and all your information is encrypted and protected. This information is only used depending on the sales transaction process and in line with your instructions. Information regarding the credit card used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol independently of our shopping sites and sent to the relevant bank for questioning. If the usability of the card is approved, the shopping continues. Since no information regarding the card can be viewed or recorded by us, third parties are prevented from capturing this information under any circumstances.

The reliability of payment/billing/delivery address information of orders placed online by credit card is audited by our company against Credit Card Fraud. Therefore, for the orders of customers who order for the first time from our shopping sites to reach the procurement and delivery stage, the accuracy of financial and address/telephone information must first be confirmed. If necessary, the credit card holder customer or the relevant bank is contacted to control this information.

Only you can access and change all the information you provide while becoming a member. If you keep your member login information secure, it is not possible for others to access and change information about you. For this purpose, transactions are carried out within a 128-bit SSL security area during membership procedures. This system is an international encryption standard that is impossible to break.

Internet shopping sites that have an information line or customer service and where open address and telephone information are specified are more preferred today. In this way, you can get detailed information about all the issues on your mind, and you can get healthier information about the reliability of the company providing online shopping services. If you wish, you can visit us in our stores and audit the reliability of our Company on site.

 

Note: We recommend paying attention to the inclusion of the open address and telephone number of the company on internet shopping sites. If you are going to shop, note down all the telephone/address information of the store where you bought the product before making your purchase. If you do not trust them, confirm by calling before shopping. All information regarding our company and the company location are specified on all our online shopping sites belonging to our company.

 

MAIL ORDER CREDIT CARD INFORMATION SECURITY

 

Your identity and credit card information that you will send to us by credit card mail-order method will be stored by our company according to the principle of confidentiality. This information is kept for 60 days against possible credit card withdrawal objections that may occur with the bank and is destroyed afterwards. In the event that any amount other than the price of the mail-order form approved by you, which you will send to us in return for the price of the products you ordered, is withdrawn from your card, you can naturally object to the bank and prevent the payment of this amount, so it does not pose a risk.


THIRD PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other sites within the website. Our company does not bear any responsibility for the privacy practices and contents of the sites accessed through these links. Advertisements published on the site belonging to our company are distributed to our users through our advertising business partners. The Privacy Policy Principles in this agreement are only related to the use of our Store and do not cover third-party websites.


EXCEPTIONAL CASES


In the limited cases specified below, our Company may disclose information belonging to users to third parties outside the provisions of this "Privacy Policy". These situations are limited to;

  1. To comply with the obligations brought by the rules of law issued and in force by the authorized legal authority such as Law, Decree-Law, Regulation, etc.;

  2. In order to fulfill the requirements of the "Membership Agreement" and other agreements concluded by our Store with users and to put them into practice;

  3. Requesting information about users for the purpose of conducting a research or investigation duly carried out by the authorized administrative and judicial authority;

  4. Cases where it is necessary to provide information to protect the rights or security of users.


E-MAIL SECURITY

Never write your credit card number or passwords in the e-mails you will send to our Store's Customer Service regarding any of your orders. Information contained in e-mails can be seen by third parties. Our company cannot guarantee the security of the information transmitted from your e-mails under any circumstances.


BROWSER COOKIES


Our company may obtain information about users visiting our store and users' use of the website by using a technical communication file (Cookie). The technical communication files mentioned are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the internet by storing the status and preferences about the site.

The technical communication file helps to obtain statistical information about how many people visited the site, for what purpose, how many times a person visited the site, and how long they stayed on the site, and to dynamically generate advertisements and content from user pages specially designed for users. The technical communication file is not designed to retrieve data or any other personal information from the main memory or your e-mail. Most browsers are initially designed to accept the technical communication file, but users can change the settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent.

Our company may change the provisions of this "Privacy Policy" at any time by publishing it on the site or sending an e-mail to users or publishing it on its site. If the provisions of the Privacy Policy change, they become effective on the date they are published.

For all your questions and suggestions regarding our privacy policy, you can send an email to [email protected]. You can reach us from the contact information of our company below.

Company Title: Ucuzcular Gıda Mad. San. ve Tic. A.Ş.

Address: Mısır Çarşısı İçi No:51 Eminönü/Fatih/İstanbul

E-mail: [email protected]

Tel: +90 212 528 28 97

Fax: + 90 212 528 28 96